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GDPR policy

Navilentro (hereinafter referred to as "we") respects your privacy and is dedicated to protecting your personal information. This policy explains in detail how we collect, process, store, and manage data on our online store, as well as your rights and options regarding your information.

1. Data Collection

We may collect the following types of information:

  • Personal information: Name, email, phone number, billing and shipping addresses, payment information, and order history.

  • Usage data: Pages visited, browsing patterns, device type, IP address, and shopping preferences.

  • Cookies and similar technologies: To improve website functionality, provide personalized recommendations, and analyze traffic patterns.

2. Purpose of Data Use

  • Process and fulfill your orders efficiently.

  • Communicate with you regarding order updates, inquiries, and customer support.

  • Enhance website performance, design, and user experience.

  • Detect and prevent fraud, misuse, or unauthorized access.

  • Comply with legal obligations and regulatory requirements.

3. Data Sharing and Third-Party Services

  • We do not sell or rent your personal data to third parties.

  • Selected service providers may access data strictly to perform services such as payment processing, shipping, website hosting, and technical support.

  • We ensure that all third-party providers follow strict confidentiality and security standards.

4. User Rights

You have the right to:

  • Access: Request a copy of your personal information we hold.

  • Correction: Update or correct inaccurate or incomplete information.

  • Deletion: Request removal of your data from our records where legally permissible.

  • Consent withdrawal: Revoke consent to data processing at any time.

  • Objection: Object to direct marketing communications.

  • Data portability: Request your personal data in a structured format for transfer to another provider if feasible.

5. Cookies and Tracking

We use cookies to improve functionality and provide a more personalized experience. You can manage your cookie preferences or disable cookies through your browser settings, but certain features of the online store may be limited.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure storage, and restricted access to authorized personnel only.

7. Data Retention

We retain your personal data only for as long as necessary to complete transactions, provide services, maintain records for legal compliance, or as otherwise permitted by law.

8. Policy Updates

We may update this GDPR policy from time to time. All changes will be posted on our online store with the effective date clearly indicated. We encourage you to review the policy periodically.

9. Contact Us

For any questions or requests regarding your personal information or this policy, please contact our customer support:

Phone: +1 (847) 840-2777

E-mail: care@navilentro.com

Address: 2919 S SALLEE CT, VISALIA, CA 93277, US

Opening Hours: Monday to Friday, from 09:00 to 18:00 (CET)