Orders over £120 are eligible for free shipping.
Orders over £120 are eligible for free shipping.
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Shipping Policy

 

Navilentro (hereinafter referred to as “we”) is committed to delivering your orders safely and efficiently. The following terms explain our shipping practices for online orders.

Delivery Coverage

  • We deliver throughout the United Kingdom only.

  • Deliveries to destinations outside the United Kingdom are not supported at this time.

Shipping Charges

  • Orders over £120 qualify for free shipping.

  • Orders of £120 or less incur a £8 delivery fee.

Cut‑off Time

  • Orders placed before 18:00 (CET) during regular working days (Monday to Friday, from 09:00 to 18:00) will begin processing on the same day.

  • Orders placed after 18:00 will be processed on the next working day.

Handling Time

Once your order is accepted, it will be processed within 1–3 working days before shipment.

Estimated Transit Time

After shipment, the estimated delivery timeframe is 6–11 working days.

Carrier

All shipments are handled by UPS to ensure tracking and delivery reliability.

Order Tracking

  • After placing your order, you will receive an email containing your order number, billing summary, and carrier details.

  • You can track your order status on the “Order Tracking” page of our website by entering your email or phone number and order number.

Liability Statement

  • Product Damage or Loss: If an item is damaged or lost during transit, please contact us immediately so we can coordinate with UPS to resolve the issue.

  • Shipping Modifications and Cancellations: Changes to shipping details or cancellations after dispatch are managed through the carrier’s process and may not be guaranteed.

  • Delivery Address Responsibility: It is your responsibility to provide accurate delivery information. Incorrect or incomplete addresses may delay delivery or result in additional charges.

Delivery Receipt

  • Upon delivery, please check the package for visible damage before signing.

  • If damage is apparent, note this on the delivery record and contact us promptly for assistance.

Contact Information

For any questions about shipping or delivery:

Phone: +1 (847) 840-2777

E-mail: care@navilentro.com

Address: 2919 S SALLEE CT, VISALIA, CA 93277, US

Opening Hours: Monday to Friday, from 09:00 to 18:00 (CET)