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Privacy Policy

 

Navilentro (hereinafter referred to as "we") is committed to protecting your personal information and ensuring transparency about how we collect, use, and store data on our online store. This policy applies to all visitors and customers of our store.

1. Scope of This Policy

  • This policy applies to all personal data collected through our online store, including browsing, purchasing, and account management activities.

  • By using our store, you agree to the terms outlined in this privacy policy.

2. Information Collection Methods

  • We collect information through forms, account creation, order processing, and customer support interactions.

  • Cookies and similar technologies: Used to enhance navigation, remember preferences, analyze website traffic, and improve shopping experience. Cookies are collected only after obtaining user consent.

3. Use and Sharing of Information

  • Order fulfillment: Process purchases, deliver products, and provide customer service.

  • Communication: Respond to inquiries, send order updates, and provide support.

  • Internal analysis: Improve website functionality, product offerings, and customer experience.

  • Sharing: Information is shared only with trusted service providers necessary for order processing, payment, or technical support.

4. Data Storage and Cookies

  • Personal data is stored securely with access restricted to authorized personnel.

  • Cookies and similar tracking technologies are used to remember preferences, enhance website functionality, and analyze usage patterns.

  • Users must provide consent for cookies to be activated and can manage preferences via browser settings.

5. User Rights

  • Access: Request a copy of personal information we hold.

  • Correction: Update or correct inaccurate or incomplete information.

  • Deletion: Request removal of personal data when permissible.

  • Withdrawal of consent: Revoke consent for data processing at any time.

  • Objection: Opt-out of direct communications.

6. Legal Basis for Data Processing (GDPR)

  • Performance of contract: Process orders and provide purchased services.

  • Explicit consent: Use for newsletter subscriptions and marketing activities.

  • Compliance with legal obligations: For tax, accounting, and regulatory purposes.

  • Legitimate interests: Improve user experience, website security, and prevent fraudulent activity.

7. Additional Policy Points

  • Data accuracy: We strive to keep all personal data up-to-date.

  • Data minimization: Only necessary data is collected to provide services.

  • Retention period: Data is stored only as long as needed for business operations or legal compliance.

  • Security measures: Encryption, secure servers, and limited access are implemented to protect data.

8. Contact Us

For questions, requests regarding your personal information, or privacy concerns, please contact our support team:

Phone: +1 (847) 840-2777

E-mail: care@navilentro.com

Address: 2919 S SALLEE CT, VISALIA, CA 93277, US

Opening Hours: Monday to Friday, from 09:00 to 18:00 (CET)